Choosing a carpet cleaning company is something that most people think is a fairly straightforward exercise. ‘What could possibly go wrong?’, is no doubt the question that most would answer with an empathetic, ‘Nothing’.
Unfortunately, that is not the case, and much as we would love to tell that every carpet cleaning out there is professional and will do the job 100% correctly, reality tells us that is not always what happens.
Carpet cleaning, just as every other industry or business sector, has its fair share of amateurs pretending to be professionals, and worse, those who will happily rip their customers you off.
Thankfully, those are very much in the minority, and the vast majority of carpet cleaning companies are professional, honest, and will do a great job of getting your carpets clean and thus enhance carpet life, but you must choose wisely.
We are here to help, by highlighting three of the most common mistakes made by those who have had nightmare experiences with regards to having their carpets cleaned. If you avoid these mistakes, you can be as confident as you can be, that you will be choosing a carpet cleaning professional, such as Brilliance Carpet Cleaning Perth, who lives up to that title.
Mistake #1: Being Swayed By The Cleaning Equipment The Company Plan To Use
It is true that carpet cleaning companies all use equipment of some kind, but just as important as what they use, is that they know how to use it, and how to use it properly.
Being impressed that a cleaning company has what they claim is the latest, greatest, fastest, and even the ‘awesomest’ (yes, we know that is not a real word) cleaning machine, isn’t a basis for hiring them. By equipment, we are also referring to the cleaning chemicals that they plan to use.
Cleaning solutions and equipment used by an amateur can cause irreparable damage to your carpets, so do not make any decisions purely on the equipment. It is the people doing the cleaning, you should be most interested in finding out more about, such as their experience and credentials.
Mistake #2: Not Checking Their Credentials or Reviews
With regard to credentials, you might want to ask whether the company is a member of any trade organisations, especially those relating to carpet cleaning. These tend to have minimum requirements for membership which may include having a certain number of positive reviews.
Even if they are not a member, it does mean they are in any way suspect, and in this case what you should do is make an even greater effort to ascertain what reviews they have from past customers.
Mistake #3: Employing a Company Simply Because They Had the Cheapest Quote
Let us say right away, we are not suggesting that you should not try to get the best value for money possible, but be aware, picking the cheapest quote can often lead to problems.
This is especially the case if the price quoted is significantly lower than any other. ‘What corners are they cutting?’ should be your first question when you see a ridiculously low quote.
Remember, you normally only get what you pay for, so be extremely cautious when it comes to being offered a ridiculously low price for carpet cleaning. Real professions might not always be the cheapest, but think about the cost of employing cheap amateurs, and then seeing them ruin your carpets.